Responsibilities


Server Maintenance and Availability


IT Contact Details to be provided
The PHN should provide the best contact details for their IT support to allow PEN CS staff to access the PAT CAT server(s) if needed. Access might be required for error checking, updates or other software maintenance issues. If access details or IT providers change PEN CS should be notified by contacting the relevant account manager.

Practices and licence maintenance
With the alignment of PAT CAT and the licensing portal, the ACHOs/PHNs are responsible for maintaining an up to date list of practices in the licensing portal. This will ensure that only licensed practices are active in PAT CAT.
Practices that are using CAT Plus but are not submitting data to PAT CAT have to be configured in PAT CAT accordingly as this is an agreement between the practice and the ACCHO/PHN.
As an additional safe guard we are implementing a configuration setting in the licensing portal to indicate which practices are uploading automatically, manually or not at all. This status needs to be confirmed with PEN CS so we can update the licensing portal accordingly to avoid any accidental uploads/collections via remote trigger.

Requirements



Web Server

Minimum Requirements

Recommended Requirements

Operating System

Microsoft Windows Server 2008 (Standard/R2) X64

Microsoft Windows Server 2012 (Standard/R2) X64 or higher

Processor

8 Logical Cores

24+ Logical Cores

RAM

16 GB

32+ GB

Hard Disk

250 GB

500+ GB

Microsoft .NET Framework

  • .NET 3.5, 4.5 and 4.6.1
  • IIS 7+
  • IIS Web components(ASP.NET 4.5, Static & Dynamic Content Compression, IIS Manager)

 

Other Requirements

  • Broadband internet connection (minimum 5 Mbs up + 5 Mbs down)
  • SSL Certificate (Single root or Wildcard dependent on IT infrastructure, Wildcard recommended)
  • Dedicated PAT CAT Subdomain (e.g. https://patcat.yourphnurl.org.au)
  • Port forwarding from port 80 to port 443 for all PAT CAT traffic
  • Remote access facilities for installation and maintenance by Pen CS (e.g. Remote Desktop, Teamviewer...etc.)
    with local Admin privileges
  • Firewall exception for connectivity to database server (standard SQL Server ports are TCP 1433 and UDP 1434)
  • Internet Explorer 11+ or Google Chrome v42+

 

Note: "+" refers to "more is better"

 Database Server

Minimum Requirements

Recommended Requirements

Operating System

Microsoft Windows Server 2008 (Standard/R2) X64

Microsoft Windows Server 2012 (Standard/R2) X64 or higher

Processor

16 Logical Cores

32+ Logical Cores

RAM

32 GB

64+ GB

Hard Disk

1TB

1+TB

Microsoft .NET Framework

  • .NET 3.5, 4.5 and 4.6.1

 

Database

  • Microsoft SQL Server 2008r2 Standard Edition (2014 Standard Edition or higher recommended)

    SQL Server Options installed:
    • SQL Server Management Studio
    • Mixed Mode Authentication
    • SQL Server Agent

 

Other Requirements

  • Firewall exception for connectivity to web server (standard SQL Server ports are TCP 1433 and UDP 1434)
  • Remote access facilities for installation and maintenance by Pen CS (e.g. Remote Desktop, Teamviewer…etc.)    
    with local Admin privileges, and database owner privileges

 

Note: "+" refers to "more is better"