Health Care Homes – Topbar App
About this Guide
This guide will show you how to use Topbar to flag patients who have been registered into the Health Care Home trial. De-identified data from this process will be sent to Health Policy Analysis (HPA) for the purpose of evaluating the trial. Your practice will have signed an agreement with your PHN for this functionality to be available.
The Topbar HCH App
Once you are registered for HCH you will have access to a new App. This will allow for patient registration into Health Care Homes.

• Click on the App to see the enrolment options
• Click the Accept button for the appropriate Tier

(Note: The appropriate Tier will be determined by the risk stratification and assessment processes implemented independently of this App)


The App will now display with green tick to show the patient is enrolled. This notification will be available to GPs during patient consult.

• The Enrolment tab of the App can be clicked to view the full list of enrolments.

What if the App is not visible in Topbar?
Updates to Topbar are pushed out to the practice overnight so you should see the App from the 1^st October 2017 if you have signed on as trial practice.
In the event that the App is not visible, you can restart the Topbar service as follows:

• Click the button

• Your screen will go pink for a few minutes while Topbar restarts (this is normal)

• Once Topbar has restarted it will reinitialise and the Apps will reappear

For further support please contact the Pen CS Help Desk on 1800 762 993.