Page History
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- Why are GP practices using the PHN's Data Quality Improvement Plan and installing the CAT ToolPlus?
- What is the Quality Improvement Process the PHN is using?
- How is the Quality Improvement program applied at the practice level?
- What is the typical installation process for the CAT Plus products?
- Who will contact our practice to install the tools?
- Does the practice have to pay for installation?
- What does PEN CS install for the practice?
- What is "administrative access to the server mean"?
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- Why does the CAT Tool need to be installed on the server?
- Can CAT4 be installed on a desktop computer instead of the Server?
- Is there a special password for Best Practice that I need?
- Do I need to have my IT support person present during the installation?
- Why is my IT required to be involved during installation?
- Why does a practice need to provide IT contact details to PEN CS for PEN CS installation?
- What if a practice gets charged by the IT company? Is there a way to avoid the charge?
- How can other users in the practice see the extracts?
- If I need to cancel or reschedule the appointment what should I do?
- I had an appointment booked but no one from PEN CS called, what happened?
Products
- What exactly is the Clinical Audit Tool / CAT4?
- What is Topbar?
- Do CAT4 and Topbar rely on each other to work at a practice? Is one or the other optional?
- What is PAT CAT?
- How does a practice benefit from submitting data to the PHN/PATCAT?
Scheduler
- Our practice already has Scheduler installed, why does it need to be updated?
- What is Scheduler?
- What is the benefit of Scheduler?
- When will Scheduler Run?
- Why is it preferable to run scheduler out of hours?
- What are the impacts if it has to be done and set up during business hours?
- Why are the products free to our practice?
- Can our practice submit data manually?
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Data Security
- Where is the PAT CAT data stored?
- Does any identified information leave the general practice?
- Can I exclude patients that do not wish to have their data shared with the PHN?
- Will other practices see my data?
- What is de-identified data?
- Do the CAT Products write back to the Clinical System?
- Does CAT Plus always connect to the Clinical System every time it runs?
Ethics
General
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CAT
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Plus?
RACGP Guidelines
General Practices are centre of healthcare in Australia and the RACGP Standards for General Practices (4th edition) state;
The guideline Criterion 3.1.1 Quality Improvement Activities
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