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- Go to the Configuration windows in BP Jade
- Check if External Data Access is ticked for Clinical, Billing and Appointmentsif yes click on Setup third-party integration buttonÂ
- then select Pen CS PenCS-Topbar in the list and save
- Restart All Topbar Services and try login
For practices running OCT2020 DU or later
POSSIBLE OTHER REASONS FOR THIS ISSUE
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