Page History
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- Go to the Configuration windows in BP Jade
- Check if External Data Access is ticked for Clinical, Billing and Appointments
- if yes click on Setup third-party integration button
- then select Pen CS in the list and save
- Restart All Topbar Services and try login
For practices running OCT2020 DU or later
POSSIBLE OTHER REASONS FOR THIS ISSUE
The Clinical Database server firewall is stopping Topbar from connecting to the database
PCSDB communication port
The Topbar Server is pointing to incorrect Database Server
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