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After you have applied one or more filters and/or crosstabulations cross tabulations and have selected the group of patients of interest, you will see the choices for SMS Recall and other options at the bottom of the patient re-identification report:. This can be applied to all of our CAT RECIPES or any custom search you want to perform

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You can refine the selection manually by clicking the 'Refine Selection' button.

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• Patients who have opted out of receiving SMS from your clinic are are removed by default removed
• If you are using an online booking system and have configured it in your account (see here for details: CommuniCAT - Setting up your Account) then you can tick the box to include that link in all SMS
• Include opt-out message at the end of the SMS is on by default. If a patient replies "STOP" they will not receive further SMS message sent through CAT4

Clicking on "Send" will send the message to all patients with a valid mobile phone number in their record.

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Reports

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Before the message gets sent, After sending you will receive a success/failure report including your remaining credit:

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For more details you can use the prompts history and click on SMS:

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This will show you the details of every prompt and SMS you have created along with the date and number of patients:

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Selecting any of the prompts or SMS notifications you have sent and clicking on the 'Prompt Details' in the bottom right will display details for each recipient:

see a confirmation window with the number of messages and credits required:

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