Page History

with Recall CAT

Full details are here

:

Recall

CAT

After you have applied one or more filters and/or cross tabulations and have selected the group of patients of interest, you will see the choices for SMS Recall and other options at the bottom of the patient re-identification report. This can be applied to all of

our CR or any custom search you want to perform.

CAT Starting Point:
The Patient Reidentification window displays your list of filtered patients

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Customising Steps

You can refine the selection manually by clicking the 'Refine Selection' button.

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If you click on "SMS Recall", the "SMS Recall" window will be displayed with the name of your clinic. Enter a message that relates to the purpose of the notification. There are a number of options under the inclusion criteria:

• Patients who have opted out of receiving SMS from your clinic are removed by default
• Linking your online booking system to the SMS recall
• Include the opt-out message in the SMS for patient to "STOP" receiving SMS notifications sent through CAT4

Clicking on "Send" will send the message to all patients with a valid mobile phone number in their record. A confirmation message will prompt you with the number of messages to be sent and the required credits. Click yes to send the SMS recall.

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After sending a SMS or Voice Message you will see a message like this one (for SMS)

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For full details on the prompt history, click on 'Prompts' and select 'SMS and Voicemail'

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Recall CAT - Message History: http://help.pencs.com.au/display/CG/Recall+CAT+-+Message+History